Legal Information

999dd Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe with us. Here's a clear breakdown of how 999dd protects your privacy.

Last Updated: January 2026

How We Protect Your Privacy

Here's a quick overview of the key points before you dive into the details

Encrypted Data Storage

All your personal data at 999dd is stored on servers secured with SSL encryption technology. No unauthorized party can access your information.

Your data is never sold to third parties

Your personal information is never sold to advertisers or third parties. We use your data only as necessary to provide our services.

Your Data, Your Control

You can view, update, or request deletion of your stored data at any time. You have full control over your information.

Transparent Cookie Policy

We use cookies solely to improve the quality of our service. This page clearly explains which cookies are used and how.

Special Protection for KYC Data

Copies of the national ID or passport submitted for identity verification are stored on a separate secure server and used solely for the verification process.

Opt Out of Marketing Communications

You can opt out of promotional SMS and notifications at any time. Your preferences are always respected.

1. Introduction

999dd is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how 999dd collects your personal information, what it is used for, and how it is kept secure.

By registering with 999dd, you agree to this Privacy Policy. This policy should be read alongside our Terms & Conditions forms part of and applies alongside each other.

Our Privacy Policy has been developed in line with international data protection standards. We collect only what is necessary and never use the data gathered for unrelated purposes.

Please Note: This Privacy Policy applies solely to the 999dd platform. Third-party websites and payment gateways operate under their own privacy policies, and we bear no responsibility for those.

2. Information We Collect

999dd collects only the information needed to deliver the best possible service. We gather two types of data — what you provide directly, and what is collected automatically through your use of the platform.

2.1 Information You Provide Directly

Data Type When It Is Collected Why It's Required
Full name At Registration Identity Verification & Account Creation
Mobile Number At Registration OTP Verification & Communication
Date of Birth At Registration Age Verification (18+)
National ID During KYC Verification Identity Verification
Payment Information At Deposit/Withdrawal Processing Financial Transactions

2.2 Automatically Collected Information

  • IP Address & Device Type
  • Browser type and operating system
  • Time spent on each page of the platform
  • Login time and location (city level)
  • Betting and gaming activity logs
We never collect your precise GPS location or your mobile contact list. No sensitive information is accessed without your permission.

3. How We Use Your Information

999dd uses your information only for the purposes listed below. It is never used for anything beyond what you originally provided it for.

  • Account Management: Securing your registration, login, and account safety.
  • Financial Transactions: Processing deposits and withdrawals, and preventing fraud.
  • Customer Support: Providing accurate and timely resolution of your complaints or queries.
  • Service Improvement: Analyzing your usage patterns to improve your experience on the platform.
  • Security: Detecting suspicious activity and keeping the platform secure.
  • Legal Requirements: Responding to lawful requests from government or regulatory authorities.
  • Promotions: Informing you about special offers and bonuses with your consent.

We never share your data with third parties for advertising purposes. Your gaming activity and financial information are not used for any commercial intent.

4. Data Sharing & Third Parties

999dd does not sell your data. However, limited information may be shared with trusted partners as necessary to deliver our services.

4.1 When Information May Be Shared

  • Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket.
  • KYC Verification Services: With authorized verification agencies to confirm your identity.
  • Legal Obligations: When required by a court order or a lawful request from a government authority.
  • Fraud Prevention: With security agencies to prevent criminal activity.

4.2 What Is Never Shared

  • Your personal information with advertising companies or marketing agencies
  • A copy of your KYC documents to any commercial entity
  • Your betting history or financial transaction details to third parties
Important: All third-party partners of 999dd are contractually required to uphold our privacy standards. They may only use the data they receive for the specific purpose for which it was shared.

5. Cookie Policy

999dd uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Deleted at end of session
Functional Cookies Remembering language preferences and theme settings 1 Year
Analytics Cookies Page visit and usage pattern analysis 30 Days

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of 999dd to stop working properly.

6. Data Security Measures

999dd uses industry-standard technology and practices to keep your data secure. Our security measures are outlined below:

  • SSL/TLS Encryption: All data exchanged between the server and your browser is encrypted.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Factor Verification: OTP verification is mandatory for sensitive actions.
  • Regular security audits: Regular security audits are conducted on the platform.
  • Restricted Access: Only authorized personnel have access to specific data.
If you ever suspect unauthorised access to your account, change your password immediately and notify the 999dd support team.

7. Your Rights

As a 999dd platform user, you have certain important rights over your own data. To exercise these rights, please contact our Help Center to get in touch.

1
Right to Access Your Data

You can view what information we hold about you at any time.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data after your account is closed.

4
Right to Object to Processing

You may object to the use of your data for specific purposes.

5
Right to Data Portability

You may request a copy of your data in a specified format.

6
Right to Withdraw Consent

Consent given for marketing communications can be withdrawn at any time.

8. How Long We Retain Your Data

999dd does not retain your information longer than necessary. The retention period for each type of data is outlined below:

Data Type Retention Period
Account Information (name, mobile number) For the duration of the active account + 2 years
Financial Transaction Records 5 Years (As Required by Law)
KYC Documents 3 Years After Account Closure
Login & Activity Logs 90 days
Support conversations 1 Year

9. Privacy of Minors

999dd strictly prohibits registration and use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has registered by mistake and we identify this, the account and all associated data will be deleted immediately. If you are aware of a minor's account, please contact us.

10. Changes to the Privacy Policy

This Privacy Policy may be updated over time to reflect changes in our services or legal requirements. We will notify you before any significant changes take effect.

Continuing to use 999dd after any changes are made will be taken as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision.

11. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will respond within 48 hours.

  • Email: support@999dd.ws
  • Help Center: Help Center Page Open a ticket directly from
  • Live Chat: Use the chat support after logging in to the platform

Protecting your data is our highest priority. Every request you submit is handled with the utmost care.

Privacy Policy — Frequently Asked Questions

Your full payment details are not stored on 999dd servers. For transactions via bKash, Nagad, or Rocket, only the mobile number and transaction reference number are retained. The entire payment process is completed within the secure systems of the respective payment gateway.

Yes, your KYC documents are stored on a separate encrypted server. Access is strictly limited to authorised verification processes and legal requirements. KYC data is never used for commercial purposes.

You may request account closure at any time. However, financial transaction records are retained for a specified period as required by law. To request account closure, Help Center Contact us.

We only determine an approximate city-level location via IP address, which is used for security purposes. Your precise GPS location is never collected, and the app does not request location permissions.

Promotional SMS and notifications can be turned off from the Notifications section in your account settings. Alternatively, Help Center You can also submit a request by opening a support ticket.

Play Safe, Bet with Confidence

Your privacy is protected. Register with 999dd now and claim your 150% welcome bonus.

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